Shipping Policy
DOMESTIC SHIPPING POLICY
All orders for stock parts are processed within 2 days.
For out of stock parts,processing may vary.
All orders shipped by courier company, except for the bulky parts, where a transport company is used.
All orders shipped with tracking number except those which are shipped by a transport company.
Buyers will receive a shipment confirmation and tracking number just after package shipping.
Bmwdynamicparts is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
INTERNATIONAL SHIPPING POLICY
All orders for stock parts are processed within 4 days
For out of stock parts,processing may vary.
International orders shipped through Fedex, TNT or EMS (depending on buyer location).
All orders shipped with tracking number and buyers will receive a shipment confirmation and tracking number after shipment.
Bmwdynamicparts is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.(tariffs, taxes, etc.)
Bmwdynamicparts is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
Shipping it isn’t possible to P.O. boxes or APO/FPO addresses to some countries.
Privacy Policy
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; To comply with any applicable laws and regulations.
All direct payment gateways offered by paypal.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
If you don’t want us to process your data anymore, please send us mail to: shop@bmwdynamicparts.com
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Returns and Refunds
Returns are possible ONLY for domestic and European Union transactions.
All returns must be approved before shipping.
Please, contact us before returning any part.
Returns are allowed within 14 days.
All parts must be unused, in their original packaging.
We don’t accept returns to electronic-electrical parts.
We will not be responsible for any incorrect or undeliverable addresses.
We will not be responsible for poor installation, or the customer’s inability to install the part themselves.
Please,see photos carefully and check your VIN to be sure that the part that you want to buy is suitable for your vehicle.
All our product photos are detailed and have been taken by us!